Jane Hill, Reign

We will gladly accept returns on items for a refund (the final refund amount will not include postage and will also be minus a £25.00 restocking fee) within 7 days from time of delivery. Items must be unworn, undamaged, and have all original packaging included.

Items that show visible signs of make up or fake tan will be charged for the dry cleaning of £75. Any damaged such as to tulle fabric from heels also will incur a repair charge.

​We ask that you take extra care when trying on our dresses and would recommend with finer fabrics no shoes. 

Any return Shipping costs  are your responsibility and you should use a reputable tracked service.
We can not accept any responsibility for lost or damaged return items in transit.

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Please expect to see a refund 14 working days from when your item has been received.

Rochelle Yates
& SHE LOVES BRIDAL
Unit A Bridge Farm
Reading Road
Arborfield
Berkshire
RG2 9HT

Please include name & order no.

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Delivery times:

 

UK & Ireland - approximately 5-7 working days

Rest of the World - approximately 14-20 days (Parcelforce)

We are not responsible for customs or duties in the recievers country, we will put the value of the item for insurance puroposes. If you would like extra protection before we send you can contact to ask. Once the item is shipped we hold no responsibility for it's loss or damage.